Terms of Use
Welcome to HPO Collection. By accessing or using our website, you agree to comply with these Terms of Use. Please read them carefully before placing an order.
1. About HPO Collection
HPO Collection is an online store offering collectible coins, banknotes, postage stamps and other collectibles for enthusiasts and collectors.
2. Use of Website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation or provide false information while placing an order.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and condition details are accurate.
• Collectibles are sold according to the descriptions and condition stated on their respective product pages.
• Coins, banknotes and stamps may show signs of age, wear, toning, folds, marks or other imperfections.
• Photographs are provided to help customers assess the item. Minor differences in colour may occur due to lighting and screen settings.
• Any grading, authenticity or historical attribution will be stated where applicable. No independent certification is implied unless expressly mentioned.
Please review all product details carefully before purchasing.
4. Prices and Payments
All prices are displayed in Indian Rupees (INR), unless otherwise specified. Applicable taxes and shipping charges will be disclosed during checkout or before order confirmation, as applicable.
Orders are subject to successful payment and acceptance by HPO Collection. We reserve the right to correct genuine pricing or listing errors and cancel affected orders, with a refund of any amount paid for an unfulfilled order.
5. Orders and Cancellation
After placing an order, customers should check their order confirmation and contact us promptly if any information is incorrect.
HPO Collection may cancel an order if an item is unavailable, a payment cannot be verified, or a genuine listing error occurs. Any amount paid for a cancelled and unfulfilled order will be refunded.
Customer-requested cancellations are subject to our Cancellation, Return and Refund Policy.
6. Shipping and Delivery
Orders will be shipped to the address provided by the customer using the available delivery methods.
Delivery timelines are estimates and may be affected by courier delays, weather, public holidays or other circumstances beyond our control. Customers are responsible for providing accurate delivery information.
Please refer to our Shipping Policy for further details.
7. Returns and Refunds
Returns, replacements, cancellations and refunds are governed by our Cancellation, Return and Refund Policy.
If an item arrives damaged, incorrect or materially different from its description, please contact us promptly with your order details and supporting photographs.
Nothing in these Terms excludes any consumer rights that cannot legally be excluded under applicable Indian law.
8. Collectibles and Legal Compliance
Customers are responsible for ensuring that their purchases, possession, resale, import or export of collectible items comply with applicable laws.
Certain coins, currency, antiquities, cultural objects and other collectible items may be subject to legal restrictions. Orders involving prohibited or restricted items may be declined or cancelled where required by law.
9. Intellectual Property
Unless otherwise stated, the website's text, branding, graphics, product descriptions and other original content belong to HPO Collection or their respective rights holders.
You may not reproduce, distribute or commercially use website content without prior permission, except as permitted by applicable law.
10 . Limitation of Liability
To the extent permitted by law, HPO Collection will not be responsible for indirect or consequential losses arising from the use of this website or delays caused by third-party service providers.
Nothing in these Terms limits liability where such limitation is prohibited by law or restricts statutory consumer rights.
11 . Privacy
Personal information collected during browsing, ordering and payment processing will be handled in accordance with our Privacy Policy.
12 . Changes to These Terms
HPO Collection may update these Terms of Use from time to time. Updated terms will be published on this website with a revised effective date. Changes will apply as permitted under applicable law.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Subject to applicable law and the jurisdiction of competent consumer forums and authorities, disputes will be subject to the jurisdiction of the competent courts in Navi Mumbai, Maharashtra.
14. Contact Us
For questions about these Terms, orders or products, please contact:
HPO Collection
901, Kuber Palace CHS Ltd, Sector 10E, Plot No. 9, Roadpali, Kalamboli, Navi Mumbai, Maharashtra – 410218, India.
Email: hpocollection@gmail.com
By using this website or placing an order, you acknowledge that you have read and understood these Terms of Use.